Eligibility for Returns
We accept returns only if:
- The item arrives damaged, or
- You receive the wrong product.
Please report the issue within 48 hours of delivery with clear photos of the item and the package.
Items Not Eligible for Return
- Items damaged after delivery
- Items used or altered from their original condition
- Custom or special-order products
Process for Returns
- Contact us within 48 hours of delivery.
- Share your order number and photos of the issue.
- We will review your case and confirm whether the item is eligible for return.
- If approved, we will guide you on the next steps.
Refunds
- Refunds are issued only after we verify the returned item or confirm the issue.
- Refunds are processed to the original payment method.
- Processing times may vary depending on your bank or payment provider.
Replacement
- If a replacement item is available, we may offer it instead of a refund.
- If the product is out of stock, we will issue a refund.
Return Shipping
- If the return is approved due to damage or wrong item received, we will cover the return shipping cost.
- If the return request does not meet our eligibility criteria, the return will not be accepted.
Order Cancellation
- Orders can be cancelled only before shipment.
- Once the order has been shipped, cancellation is not possible.
Contact
For any return or refund request, please reach us through our contact page or via the customer support details provided on the website.
